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Contact us to enjoy all-inclusive vacations in Beach palace cancun

WE CAN'T WAIT TO HEAR FROM YOU!

We look forward to hearing from you, whether you have a question, a suggestion, or a comment about your visit to one of our Palace Resorts properties. Use our main reservation line to reserve your accommodations at any Palace Resorts property, or contact the resort directly for questions about accommodations or amenities.

HOW CAN WE 
HELP YOU?

OTHER WAYS TO GET IN TOUCH

Members
memberservices@palaceelite.com.mx

Tour Reservations
toursinfo@palaceresorts.com

Weddings
weddings@palaceresorts.com

Transportation
transfercancun@palaceresorts.com

Interval Members
Prepay All-Inclusive Fees & general Inquires
1-305-925-3094

Mexico, Central and South America
México 5556277300
+1-305 925 3094
palaceresorts@clubreservations.com

Other Requests
info@palaceresorts.com

Group Inquiries
leads@palaceresorts.com

Job Inquiries
capitalhumano@palaceresorts.com

RESORT DIRECT LINES

From Mexico: 01 800 272 02 14 | From USA: 1-800-635-1836 | Members: 1-800-346-8225 Others: (305) 374 4752 
| Air and Hotel-From USA: 1-800 622 1813
 

 

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PLAYACAR PALACE

HuesoNaplesFl
HuesoNaplesFl
Naples Fl

Back with Friends

After 15 months away, it was nice to be back at Palace. As our USA transfer pulled into Palace, we were met by Bellmen Manuel, Marco, Luis, Carlin, and Leonardo. After temperature check and shoe wipe, we were registered in by Carmen. She informed us of the new regulations in wearing masks in the dinning rooms and also moving around resort.

Corjud
Corjud
Las Vegas, Nevada

We love visiting playacar palace and every year the staff makes it more memorable then the last.

I would like to thank all the restaurant employees for making all dining experience especially Olivia always so pleasant, chef Santos so sweet and made our diners memorable. The servers Israel, Antonio and so many more who I can’t remember all the names all so wonderful.

Pat W
Pat W
Brusly

Another 2 weeks in Paradise!

Fabulous stay,same wonderful staff and management! Outstanding room in center of resort-523.We were treated like royalty by everyone and always made to feel like we are close family.

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